1. Introduction

Bloomie (bloomie.gr) is committed to protecting your personal data. This privacy policy explains what data we collect, how we use it and what your rights are, in accordance with the General Data Protection Regulation (GDPR) and Greek law.

2. What Data We Collect

During your browsing and shopping on bloomie.gr, we may collect the following data:

• Personal information: name, address, telephone number, email
• Order details: products, amounts, payment method
• Account details: email, password (encrypted)
• Technical data: IP address, browser type, cookies

3. Purpose of Processing

Your data is used exclusively for the following purposes:

• Processing and shipping your orders
• Contact regarding your order
• Improving the website user experience
• Sending informative emails and offers, only if you have given your explicit consent
• Compliance with legal obligations (e.g. tax documents)

4. Legal Basis for Processing

The processing of your data is based on one or more of the following legal bases: performance of a contract (order completion), your consent (newsletter, marketing), legitimate interest (service improvement) and legal obligation (tax legislation).

5. Data Sharing

Your data is not sold or shared with third parties for advertising purposes. It may only be shared with partner companies that are necessary to complete your order, such as shipping companies and payment providers, as well as with authorities when required by law.

6. Cookies

bloomie.gr uses cookies for the proper functioning of the website, traffic analysis and to improve your experience. On your first visit, you will be asked to accept or reject cookies. You can change your preferences at any time through your browser settings.

7. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss or destruction. The connection to bloomie.gr is encrypted via SSL.

8. Data Retention

Your data is retained for as long as necessary for the purposes for which it was collected. Order information is retained in accordance with tax obligations. Account data is retained until your account is deleted.

9. Your Rights

According to the GDPR, you have the following rights:

• Access to your data
• Correction of inaccurate data
• Deletion of your data ("right to be forgotten")
• Restriction of processing
• Portability of your data
• Objection to processing
• Withdraw your consent at any time

To exercise any of your rights, please contact us at info@bloomie.gr . We will respond within 30 days.

10. Right to Complain

If you believe that the processing of your data violates the GDPR, you have the right to file a complaint with the Personal Data Protection Authority ( www.dpa.gr ).

11. Amendments

Bloomie reserves the right to modify this privacy policy. Changes will be posted on the website and will be effective from the time of their publication.

12. Contact

For any questions regarding the protection of your data, please contact us at info@bloomie.gr .